TRANSFORM CONSTITUENT EXPERIENCES
Transforming constituent experiences at Gonzaga University through seamless integration of advanced technology is crucial to meet the needs and expectations of students, faculty, staff, alumni, and other stakeholders. By creating more engaging, personalized, and efficient experiences, technology enhances student success, the university’s competitiveness, and the overall quality of teaching and learning.
Goals of Commitment 3
Goal 1: Engage campus technology partners in approach and rollout of innovation and experimentation.
IT Services aims to engage with campus technology partners and involve them in the approach and rollout of innovative initiatives. Collaboration with these partners is essential to tap into their expertise, gain insights, and create a collaborative ecosystem that fosters creativity, experimentation, and continuous improvement. By working closely with technology partners, IT Services can identify emerging trends, evaluate innovative solutions, and leverage external knowledge and resources to drive innovation within the department and across the university.
Goal 2: Incorporate predictive and prescriptive analytics using artificial intelligence.
By harnessing the power of AI and advanced analytics, IT Services seeks to unlock valuable insights from the vast amount of data generated within the university. Predictive analytics will enable the university to anticipate trends, identify potential issues, and optimize resource allocation. Prescriptive analytics will empower decision-makers with data-driven recommendations, enabling them to make informed choices that drive efficiency and effectiveness. By incorporating these analytics capabilities, IT Services can support teaching and learning, enhance research outcomes, and improve outreach strategies.
Goal 3: Create processes and spaces that inspire innovation.
Creating processes and spaces that inspire innovation is a crucial aspect of this strategic priority for IT Services. The department recognizes the need to provide an environment that encourages IT professionals to think creatively and push boundaries. By establishing innovation processes and frameworks, IT Services can facilitate the generation and evaluation of innovative ideas. Additionally, dedicated spaces such as innovation labs, collaborative workspaces, and maker spaces will be created to foster a culture of experimentation and cross-functional collaboration. These spaces will serve as hubs where IT professionals can collaborate with stakeholders from various disciplines to develop and implement transformative technological solutions.