Contact Student Accounts

Welcome to Gonzaga's Office of Student Accounts!  We are dedicated to helping students and families in the pursuit of their educational goals by providing excellent service in a professional, individualized manner.  We have an experienced well-staffed office eager to help. Please do not hesitate to contact us if you have any questions.

Do you have questions? Our experts are available here to help.
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Contact Us

Email: studentaccounts@gonzaga.edu
Phone: (509) 313-6812
Text: (509) 485-8830 (please include your student ID # in your text message)
Fax: (509) 313-6399

Mailing Address
Gonzaga University
Student Accounts Office
502 E. Boone Ave.
Spokane, WA 99258-0082

The Office of Student Accounts is located in the Crosby Center, Suite 001.  

We are open Monday, Tuesday, Thursday and Friday from 8:00 am to 5:00 pm and Wednesdays from 9:30 am to 5:00 pm.  
The cashier processes payments and scholarship checks.  Cashier Hours are Monday, Tuesday, Thursday and Friday from 9:00 am to 4:00 pm and Wednesday from 9:30 am to 4:00 pm.

Our Staff

 
Samantha Scott Director of the Office of Student Accounts 

Samantha Scott
Director
Phone (509) 313-6392
Email scotts@gonzaga.edu 

  • Processes 1098-T Tuition Statements.
  • Oversees accounts for students completely withdrawing from the University.
  • Oversees Full-Ride Athlete accounts.
  • Oversees Gonzaga Global student accounts. 
 
 
Josi Carley Technical Analyst 

Josi Carley
Assistant Director
Phone (509) 313-6816
Email carley@gonzaga.edu 

  • Serves as a liaison and provides support for Transact Payments (formerly known as CASHNet).
  • Website maintenance
  • Account representative for MBA-AIE programs.
  • Oversees Study Abroad accounts (Gonzaga in Florence, Sponsored Programs and Summer Faculty Led Programs)
 

Mary Beth Charleboix

Graduate Programs & Collections Specialist
Phone (509) 313-6817
Email charleboix@gonzaga.edu 

  • Processes Canadian Tax Forms (TL11A) - Tuition, Education, and Textbook Amount Certificates.
  • Handles collections of outstanding account balances of former students.
  • Processes employee tuition waivers and discounts.
  • Processes Diocesan discounts.
  • Assists with Graduate School of Education Cohort program accounts.
Amber Connelly Financial Services Coordinator 

Amber Connelly
Financial Services Counselor
Phone (509) 313-6812
Email studentaccounts@gonzaga.edu 

  • Oversees installment plans and payment arrangements for main campus and online graduate students.
  • Provides support for Transact Payments (formerly known as CASHNet).
  • Assists with general questions and inquiries.
  • Bank adjustments (wire transfers, returned ACH payments)
  • Account representative for students in Engineering T&D

Karen Hoff
Student Financial Services Counselor
Phone (509) 313-6814
Email hoffk@gonzaga.edu 

  • Assists with general inquiries and processes check payments. 
  • Manages third party billing.
  • Provides account maintenance for employer-paid accounts.
  • Account representative for Law Students
Anne McCulloh
Student Financial Services Counselor

Phone (509) 313-6840
Email mcculloha@gonzaga.edu 

  • Assists with general inquiries and processes refunds. 
Michelyn Bjordahl Program Assistant 

Michaelyn Woodard
Student Financial Services Counselor
Phone (509) 313-6870
Email woodardm@gonzaga.edu 

  • Assists with general inquiries and processes check payments. 
  • Account representative for Dual Enrollment and College in the High School Programs
  • Provides account maintenance for Army ROTC program.
  • Account representative for students sponsored by military and government agencies.